Getting Paid

Getting Paid

I recently made a short presentation at Experts 4 Entrepreneurs about making sure customers pay what they owe. I had a lot of fun with it and thought it might be worthwhile to share here. I’ve embedded the PowerPoint slides below, but slides to my presentations often don’t tell the whole story, so here’s a little detail.

The presentation starts with an illustration about my not-so-pleasant experiences donating blood. (Apparently, my body needs all its blood.) How is that relevant to making sure you get paid? Because cash is a business’s life-blood. When customers don’t pay their invoices, they starve a business of a critical resource that it needs to stay healthy.

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Why I don’t Use Automatic Email Disclaimers

email disclaimer

It’s standard fare for law firm emails to have lengthy disclaimers at the end. It’s also standard for the disclaimers to be automatically inserted by the firm’s email system. And the disclaimers are inserted into ALL emails, whether or not they’re meaningful given the context of individual emails.

When I started Blue Maven Law a couple of years ago, I decided not to have disclaimers inserted automatically into my emails. Here’s why.

Automatic email disclaimers don’t really do anything

The main reason I don’t use automatic email disclaimers is that they’re ineffective. Most law firm disclaimers have one or more of these components: (1) a notice that the email is confidential; (2) a request for help with misdirected emails; (3) a warning that email isn’t a secure method of communication; and (4) a notice required by IRS Circular 230 that disclaims tax advice.

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